faq

How Do I Reset My Password?

Use Send reset email on Sign in or Settings. We email a reset link to that address if an account exists. We never display your current password.

Last updated 2026-11-04

How Do I Reset My Password? Use Send reset email on Sign in or Settings. We email a reset link to that address if an account exists. We never display your current password.

How it works

Settings under My Account also offers the same reset. OAuth-only accounts should use the original provider if they did not set a password.

Steps

  • Enter the account email.
  • Open the reset mail.
  • Choose a new password and sign in.

Watch for

If no mail arrives, check the address spelling. For security we do not reveal whether an email is registered.

Last updated 4 November 2026.

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Need more help?

Email Shanghai Menmen Technology Co., Ltd. support. Do not send passwords, API keys, or card numbers.